Solid secretarial, office management, and customer service experience.
Excellent organizational, interpersonal communication, and problem resolution skills.
Creative thinker with an ability to size up a situation and bring new ideas to the table.
Work and attend school full time; maintain excellent grades; fully financed education.

EDUCATION

      ANY COLLEGE, Town, US
      Bachelor of Business Administration, Marketing, Month, Year
      Dean's List; GPA 3.9

Marketing Research Projects

Conceptualized a consumer demographic and attitudinal study on a regional building materials supply company.
Compiled and formulated data for inclusion in a statistical analysis report.
Conducted independent research on two major retailers with the cooperation of sales representatives to determine the effectiveness of various marketing strategies.
Performed comparative analyses based on advertising models including television, radio, print, Internet, direct mail campaigns, brochures, catalogs, annual reports, and sales force efforts.
Incorporated findings into comprehensive marketing research reports.
Developed and presented in-class slide show presentations with compelling results.

Waitress, Mamma Mia's, Any Town, US X/XX - present
Waitress/Hostess, Joe's Restaurant, Amityville, X/XX - X/XX

Provide excellence in customer service with combined responsibility for the management of wait staff and catering services, resulting in repeat business, customer loyalty, and profitable sales.

Receptionist, Company, Town, US X/XX - X/XX

Screened a high influx of calls, and coordinated appointments between clients and sales agents.
Prepared sales/rental contracts, reviewed MLS listings, and verified the accuracy of weekly advertisements.

Secretary / Office Manager, Company, Town, US X/XX - X/XX

Handled all aspects of customer/vendor databases, preparation of sales estimates and proposals,
Processed correspondence, invoices, billing, inventory reports, and weekly payroll.
Conducted in-store presentations to provide clients with a range of product selections.

Secretary, Accounts Receivable Department, Company, Town, US X/XX - X/XX

Managed over 1,200 patient accounts in areas of accounts receivable postings and reconciliation with demonstrated proficiency in hospital billing and accounting systems.
Provided diversified office support in areas of file management and correspondence.

COMPUTER SKILLS

Microsoft Word, Excel, Power Point, and Access